For orders in France (excluding items purchased from our e-shop outlet), returning an item is automatically free thanks to the colissimo return label downloadable online.
Fursac accepts the return of unworn and unstained products within 30 days after receipt of the parcel. Items must be returned in their original packaging, with the tag fixed to the garment.
When receiving the parcel, customer service will proceed within 10 working days to the refund or the exchange of items returned.
How to return your items?
In order to send us your return, please follow the steps indicated below:
In case your order is not eligible for the prepaid return label, please send your return with the tracking and signature option to the following address:
Fursac – Service retours
SMCP, 1 rue Jules Vallès,
Items can be exchanged:
No refunds nor credit note can be issued in boutiques.
On the online boutique:
We will proceed to the exchange with the desired product (upon availability of the product) as soon as we will receive your return. The shipping costs of the exchanged product will be payed by Fursac for every order placed in mainland France.
You need more information ? Please, go to our FAQ section by clicking here.